Privacy Policy – Lara Aesthetics

Effective Date: 15/07/2026

At Lara Aesthetics, we are committed to protecting your privacy and handling your personal information with care, professionalism, and confidentiality.

This Privacy Policy explains how Lara Aesthetics collects, uses, stores, and protects your personal information when you visit our website, make an enquiry, book a consultation, or engage with our services.

1. Who We Are

Lara Aesthetics
Located in Gordonvale – Shop 9/58-62 Norman St, GORDONVALE, QLD 4865

For privacy-related enquiries, please contact:

Email: admin.lara.aesthetics@gmail.com

2. What Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Date of birth (where relevant for consultations)

  • Appointment or enquiry information

  • Treatment preferences or consultation requests

  • Website usage data such as browser type, device information, and pages visited

If you become a client, we may also collect health-related information relevant to your consultation and treatment planning.

3. How We Collect Information

We may collect your information when you:

  • Submit an enquiry through our website

  • Book an appointment

  • Contact us by phone, email, social media, or online forms

  • Subscribe to updates or promotions

  • Interact with our website through cookies or analytics tools

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Manage bookings and consultations

  • Provide personalised treatment planning

  • Communicate appointment reminders or important service updates

  • Improve website performance and user experience

  • Meet legal and professional healthcare record-keeping obligations

5. Website Platform & Third-Party Services

Our website is designed and hosted using Soloist.ai.

As part of providing website functionality, analytics, security, and communication tools, your information may be processed by trusted third-party providers.

We may also use:

  • Website analytics services

  • Booking or CRM platforms

  • Email communication providers

  • Payment providers (if applicable)

These providers are required to handle information securely.

6. Cookies & Analytics

Our website may use cookies and analytics technologies to help us understand how visitors use our website and improve the user experience.

You can manage cookie settings through your browser preferences.

7. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Health and consultation information is handled with strict confidentiality in accordance with professional obligations.

8. Access & Correction

You may request access to the personal information we hold about you, or request corrections if your information is inaccurate.

Please contact us using the details above.

9. Marketing Communications

If you choose to receive updates or promotions, you may unsubscribe at any time.

We will not send marketing communications without your consent where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or technology.

The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Lara Aesthetics
Located in Gordonvale
Email: lara.aesthetics.admin@gmail.com