Port Alberni's First Robotics Sales & Service Provider - IT Consulting - PC/Phone Repair & Training Services

IT Consulting & Computer, phone, and audio/visual equipment comprehensive repair and training in Port Alberni and nearby areas. Vancouver Island and Western BC's Best Humanoid Robotics Sales and Support. Enjoy same or next day service, 24/7 support, and remote assistance tailored to your needs. There is nothing we cannot handle. Call us today at 250-206-8067 for reliable and fast solutions!

Your Ultimate Tech Support Partner

Humanoid Robot Sales Service and Custom Application Production

Alber Knee PC - Phone - Humanoid Robotics offers expert repair, service, and training for all our Robotics contracts in Port Alberni, BC and where ever business takes us. We provide fast excellent service, available 24/7 throughout the year to keep you and yours together and in working order. Enjoy comprehensive on-site and remote support with nearly instant response times.

No matter what platform and provider you choose they all run on next-gen silicon and powerful fast actuators evolved from the EV market with tactile sensors for safety, battery life for serious performance and tool handling. With our help and custom programming, they are safe, will keep you safe, they are aware, and they remember everything,

And they are always learning new tricks and get better all the time. With persistent memory you'll never lose your phone or keys in the house. 360 LiDAR means working and chatting they can see everything around them all the time without storing actual video. They keep track of everything in an environment in a sort of Vision language model. Orientation in a space, attached to tags like 'keys, honda, modern, black, honda logo, new' and location data, time stamp and request logs tell the robot it's been there since you got home, dropped they keys on the floor by the front door at 530 while removing your jacket, ran to the bathroom and asked it to put them on the side table in your room. They reason, learn, remember. All to help you.

Our Services at Alber Knee PC - Phone Repair Service & Training

Working in electronics shop

Computer Repair & Maintenance

Expert repair and maintenance services for PCs, Macs, and Linux systems to keep your devices running smoothly.

A person holding a cell phone in their hand

Phone Repair Service

Fast and reliable repair services for smartphones and tablets, with same or next day turnaround.

Humanoid Robotics Sales Service Solutions and Applications

Port Alberni's first One-Stop Robotics Provider

AI Business and Personal Solutions

Humans will never be replaced. At least not yet anyways. Like it or not, the AI/Robot revolution isn't just coming, it's here, it's happened.. not happening happened all over the place.

Don't let it scare you, or catch you off guard, and learn why you shouldn't write it off, and how not to overuse or take it for granted. And most of all.. don't let it use you or take YOU for granted.

We are a qualified AI Service & Solutions provider situated in beautiful (still) Port Alberni BC on Vancouver Island, but we do offer service worldwide.

We can build in-house or cloud-based home, business, industrial, medical military or government based AI hardware and software stacks that can literally do anything.

Robotics and AI - The future

When combined with our custom-programed and trained proprietary stack, our Robotics can easily turn out full sized humanoids for product information, showroom guidance, customer service trained on your company & product data that are robust, agile & powerful working with loads from 4lbs to 110 lbs and that is powered by always online Agentic AI. We make robots that can reason, remember everything they see, act autonomously and tirelessly to complete any task, and well.

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Business & Industrial IT Solutions

Customized IT services and solutions for businesses and industrial clients to optimize operations.

black and white box on brown wooden table

On-site & Remote IT Support

Comprehensive on-site and remote support available 24/7 for instant response to your technical needs.

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Audio/Visual Equipment Support

Professional servicing and troubleshooting for all your audio and visual devices at home or office.

Port Alberni's First Humanoid Robotics Sales and Service Provider

Unitree G1, G1 Edu models for sale with custom applications development, training and support packages

Call us for expert sales, solutions and support today! Get ahead of the Humanoid Robotics and AI market, make it work for you now, not tomorrow.

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Frequently Asked Questions


You've got custom or mandated industry specific software or hardware you need used in a certain way?

Public Sector Military Contractors, Medical, real estate, oil & gas (yes, oil field and plant control software), custom security systems (sales, service and design), carpeting, plumbing, janitorial, housekeeping, bookings/reservations, hotel management, business marketing, management, HVAC, crematoriums, funeral homes, locksmiths, manufacturers, construction management, online marketing, telemarketing, law enforcement, municipal city administration and maintenance, municipal city water and utility service and treatment plant hardware and software service, sensor installation and billing data collection for invoice generation, industrial grade control sensor implementation and maintenance, commercial fishing, hunting, search and rescue, commercial hatchery equipment and sensors, survival Geo-physics, earth sciences, scientific research organizations, logistics, warehouse, auto fleet management, retail and inventory control... the list goes on just to name a few.... we've done it all, or worked directly with or in these industries and more.

There's nothing we can't handle.


Port Alberni's first and only qualified Robotics Sale and Solutions provider!

We sell and maintain Home and Personal Assistance robots in the Humanoid (Unitree G1 and H1), Four-Legged (Unitree Go, GO2, GO2 W) as cost effective solutions for mobility-restricted clients, the elderly, technical enthusiasts, personal assistance @ home, business owners and industrial clients.

We custom tailor a solution that's a fit for you... a disability. We are vendor agnostic, and will find a solution that fits your needs/budget.

All sales come with on-going support at a nominal discounted rate from our service fees - getting one is just the beginning of the journey, and you won't regret it.


Our remote support covers most computer, phone, and software issues that can be resolved without on-site service, available to clients in Port Alberni and nearby regions.


We aim to provide same or next day service. E-mail requests and calls go into the same queue. Requests are triaged and ticketed electronically - we all hate being 'forgotten about' - that will never happen at Alber/Knee.

Our triage IS prioritized by human safety, parts/software/tools availability, and urgency severity. Safety is number one, and then availability of hardware is the deciding factor - if we're waiting on a part, there's no way around that.


We are a service provider, SaaS. We do provide hardware sales & service withing the scope of the job required.

Part orders can be rushed for extra cost. Typically, the basic items are in stock, or purchased same day when available. When out of stock, through our channels, typically service is overnight, 1-3 business days and sometimes 3-5 business days.

Special cases and manufacturer direct, typically we'll tell you delivery time as part of the quote.

We aim to not only make your lives easier and fun, but provide experienced top-tier B2B, E2E solutions - your whole business and everyone in it is a VP to us.


We repair a wide range of devices including computers (PC, Mac, Linux), phones, audio/visual equipment, and more. Whether it's home, office, business, or industrial equipment, we can handle it.


Yes, we service and repair industrial equipment along with home, office, and business technology needs.


Yes, we offer training services for computers, phones, and other technology to help you, your family or your staff become proficient in using and maintaining your devices. If you want or need to learn, we are there for you!


We offer 24/7 service, 364 days a year, with same or next day service availability.


Not only can, or will you, we WANT to help you! Life is all about learning. As a service provider and a human being (not an AI), experience is everything. The moment you act like you know everything, you miss things. We'll be the first to admit when we need to research things, but without a disclaimer, I can tell you there's nothing we can't do for you.

And we, being cultured Geeks ourselves love to find out about new ways existing and new technologies fit into hobbies, everyday life and business/industrial needs that we've never operated on before.

Chances are, with over 40 years of hands on experience fixing, building hardware, we'll be able to relate and offer a solution. We are proficient in custom IC, circuit board design, PCB design & manufacture at a production scale level, 3D Printing, Arduino, Rasperry Pi and all ESP variants for EXTREMELY custom needs. Want to retrofit an original teddy ruxpin so it's a chatgpt-power security guard that actually taiks to people and threats, with simultaneous 8k video, thermal imaging and infrared with 360 lidar modeling for absolute ID certainty and 3-D augmented reality playback of a break & enter or other crime scene or just-in-time AR tele-presence, and have Teddy's not terribly expensive core hardware (seriously.. not much money) guts tig welded on site?

We can do that.

HAM radio operator? Yup. We're nerds. I speak that language.

Code in Python, RUST, need help with git, npm? Something's broken in headers and your source just won't compile?

Not dutch. You're speaking english.

Don't be afraid, we love our geeks, and we'll never leave you feeling stupid if we're hearing a new situation from you... we're qualified to handle anything and look forward to it.


Our technicians are certified, not just experienced; CompTIA Linux+/A+/Network+/Server+ certifications in house, ensuring expert knowledge in Linux systems and other technologies. We are also certified printer repair technician with CompTIA CDIA+ and PDi+ and hardware agnostic confident and reliable repair of all your business's MFP and even large-scale industrial plotters, as well as imaging and professional digital photoroom servicing.

We are also enterprise level Dell Certified System Engineers for custom Business/Enterprise and Corporate Server Room maintenance, service, licensing and barebones or startup PMP design and execution solutions.

We can provide on-site in-house key IT, Security and Cybersecurity personnel on contract for clients that need a flexible, comprehensive human solution that's always accessible. Hiring an IT person? Why hire one person, when for the price, you get a familiar face that's supported by everyone in our network? Who can cover his own vacations and sickness reliably like magic? One who offers only solutions, not objections or rejections? talk to us today.


Contact

250.206.8067

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