Frequently Asked Questions
What is the minimum and maximum parking duration?
Our minimum parking duration is one month 30 eur, and we offer flexible long-term options with no maximum limit. 1 year special treatment 300 Eur... (2 months for free).
How do I book a parking space?
You can book a parking space through our website, by phone, or by visiting our office in Madrid.
Do you provide covered or indoor parking options?
Yes, we offer both covered and indoor parking options to protect your motorcycle from weather conditions.
Is my motorcycle safe while parked at Motorcycle Vault?
Yes, your motorcycle is secure with us. We have 24/7 surveillance cameras, controlled access, and secure fencing to ensure the safety of your vehicle.
Are there any restrictions on the size or weight of motorcycles?
We can accommodate most motorcycles, but please contact us if you have an unusually large or heavy motorcycle to ensure we can meet your needs.
Can I access my motorcycle anytime during the parking period?
Access to motorcycles is available during our business hours. For long-term parking customers, special arrangements can be made for after-hours access.
Is insurance required to park my motorcycle at Motorcycle Vault?
While we have security measures in place, we recommend that your motorcycle is insured. We do not provide insurance coverage for parked motorcycles.
What is the cancellation policy for reserved parking?
Cancellations made at least 48 hours before the reservation date will receive a full refund. For cancellations made less than 48 hours in advance, a partial fee may apply.
What types of motorcycles do you accept for parking?
We accept all types of motorcycles, including scooters, sport bikes, cruisers, and touring motorcycles for medium and long term parking.
Payment method?
Although we prefer cash, we also take Bizum.
https://bizum.com/es/en/