Privacy Policy & Website Disclaimer

Law Office of Thomas W. Pack

Effective Date: November 11, 2026

The Law Office of Thomas W. Pack (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website, how we use and safeguard that information, and your privacy choices.

1. No Attorney-Client Relationship & Confidentiality Disclaimer

The information provided on this website is for general informational purposes only and does not constitute legal advice. Visiting this website, viewing its content, or communicating with the Law Office of Thomas W. Pack through this website—including submitting a contact form, sending an email, or scheduling an initial consultation—does not create an attorney-client relationship between you and the firm.

An attorney-client relationship is formed only after we have completed a conflict-of-interest check and both you and the firm have signed a formal written engagement agreement.

Please do not send confidential, privileged, or time-sensitive information through our website’s contact forms or via unsolicited email. Information submitted before an attorney-client relationship is formally established may not be treated as privileged or confidential, and submitting an inquiry does not obligate the firm to represent you or prevent us from representing another party in the same or a related matter.

2. Information You Voluntarily Provide (Contact Forms & Scheduling)

When you choose to contact our office through a website inquiry form, email link, or online appointment scheduler, we collect the personal information you voluntarily submit. Depending on the fields you complete, this may include:

• Contact Details: Your name, email address, phone number, and mailing address.

• Inquiry & Appointment Details: The general nature of your legal inquiry, preferred consultation dates and times, and any message or notes you include.

How We Use Submitted Information: We use the personal information you voluntarily provide solely to:

• Review your inquiry and conduct preliminary conflict-of-interest checks.

• Respond to your questions, schedule or manage consultations, and communicate regarding potential legal representation.

• Maintain internal administrative records and comply with applicable legal or professional obligations.

We do not sell or rent your personal information to third parties, nor do we use contact form submissions for third-party marketing.

3. Technical Information, Cookies, and Third-Party Services

A. Website Hosting and Infrastructure Our website is hosted on Soloist.ai, which operates on Google Firebase cloud infrastructure. When you visit our website, our hosting provider and network infrastructure automatically record standard server and access log data to deliver web pages securely, prevent fraud or abuse, and maintain site reliability. This technical data includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, and the date and time of your visit. Raw IP address server logs are stored temporarily by our hosting infrastructure and automatically deleted after 30 days.

B. Analytics and Performance Tracking (Google Analytics 4) We and our hosting infrastructure use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand how visitors interact with our website and embedded features. Google Analytics collects technical and usage information, including:

• Device and Browser Details: Screen resolution, device type, browser version, and language settings.

• Network and Approximate Location Data: Your IP address (which Google Analytics uses to derive approximate geographic location, such as city or region, and does not log or store permanently).

• Site Interaction Metrics: Pages viewed, referring websites, session counts, engagement status, and interactions with embedded page elements.

C. Embedded Interactive Maps Our website includes an embedded interactive map to display our San Jose office location. Loading this map establishes a direct connection to Google servers (including Google Maps and Google Firebase/Analytics endpoints). As part of rendering the map and measuring its performance, your browser transmits your IP address, device/browser metadata, referring page URL, and pseudonymous session identifiers to Google.

D. Third-Party Form and Scheduling Processors Information submitted through our website is processed by our website platform (Soloist.ai) and, where applicable, our third-party scheduling or email service providers (such as Google Workspace, Google Maps, and Calendly) to route your message and confirm appointments. When you interact with an embedded form or scheduling widget, that provider may also collect standard technical metadata (such as your IP address, browser type, and device information) necessary to load and operate the interface.

E. Cookies and Pseudonymous Identifiers Google Analytics and our website infrastructure use first-party cookies (such as the _ga cookie) and similar browser storage technologies to assign a pseudonymous Client ID and Session ID to your browser. These identifiers help distinguish unique visitors and count repeat visits without identifying you personally by name.

4. Data Retention and Security

We implement reasonable administrative and technical safeguards designed to protect personal information submitted through our website against unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure. We retain inquiry and scheduling records only for as long as necessary to respond to your request, evaluate potential representation, and satisfy professional recordkeeping or legal requirements.

5. Your Privacy Choices and Opt-Out Options

You can control or limit the collection of cookies and technical analytics data in the following ways:

• Cookie Preferences: You may accept or decline non-essential analytics cookies through our website's cookie consent banner (where available).

• Browser Controls: Most web browsers allow you to block, restrict, or delete cookies through your browser’s privacy settings.

• Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

• Access, Correction, or Deletion Requests: If you have submitted personal information through our website and would like to request access to, correction of, or deletion of that information (subject to applicable legal and professional recordkeeping obligations), please contact us using the details below.

6. External Links

Our website may contain links to external websites (such as legal resources, bar associations, or map directions). We are not responsible for the content or privacy practices of third-party websites, and we encourage you to review their respective privacy policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website infrastructure, hosting providers, or legal requirements. Any updates will be posted on this page with a revised Effective Date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Law Office of Thomas W. Pack

4820 Harwood Road, Ste 200

San Jose, California, USA 95124

Email: tpack@packlaw.net

Phone: (408) 800-2473