Financial Operations Consulting for Businesses Facing Accounting, Bookkeeping & Payroll Challenges
Based in Columbus, Ohio, I help established businesses nationwide diagnose and correct accounting backlogs, bookkeeping issues, payroll problems, month-end close delays, reporting gaps, and inefficient financial workflows. With more than 30 years of experience, I provide project-based financial operations consulting focused on remediation, stabilization, process improvement, financial systems, internal controls, and reliable financial reporting.
How We Support Your Financial Operations
Controller-Level Support
Higher-level accounting oversight, including review of financial records, close processes, reporting, internal controls, and staff-prepared work.
Real Estate Accounting Operations
Financial operations support for brokerages, property management companies, and multi-property investment groups with real-estate-specific complexity.
Financial Operations Assessment
A structured review of accounting, payroll, reporting, workflows, systems, and controls—with clear findings and a roadmap for improvement.
Accounting Cleanup & Close Stabilization
Correcting backlogs, reconciliation issues, balance sheet problems, and month-end close delays so your financial records are reliable again.
Accounting & Bookkeeping Services
Virtual accounting and bookkeeping support for established businesses nationwide, including reconciliations, month-end close, financial reporting, and day-to-day accounting operations
Payroll Operations & Remediation
Payroll support for businesses needing help with reconciliations, processing issues, reporting discrepancies, payroll corrections, and workflow improvement.
About Gloria
Gloria Alston built her career around one question:
What's broken here, and how do we fix it?
With more than 30 years of hands-on experience in accounting, payroll, compliance, reporting, and financial operations, Gloria helps established businesses diagnose financial operations problems, correct underlying issues, and build processes they can rely on.
As the owner of Quality Service Accounting and Bookkeeping LLC, Gloria works as a Financial Operations Consultant specializing in accounting and payroll remediation, cleanup and stabilization, process improvement, financial systems, internal controls, and reliable financial reporting.
Based in Columbus, Ohio, Gloria works with businesses nationwide. Her services include financial operations assessments, accounting cleanup and backlog remediation, payroll remediation and support, month-end close and reconciliation stabilization, financial and management reporting, process improvement, internal controls, and controller-level accounting support.
Gloria works with established service businesses, real estate brokerages, property management companies, real estate investors, and multi-property investment groups that need experienced support beyond basic bookkeeping.
Her approach is straightforward: diagnose the problem, fix what is not working, stabilize the operation, and strengthen the systems and processes behind it.
Gloria is also the founder of Quality Service Academy, which provides educational resources and training in bookkeeping, payroll, accounting operations, and related professional skills.
Frequently Asked Questions
What types of businesses do you serve?
We work with established service businesses, real estate brokerages, property management companies, and multi-property investment groups that need experienced financial operations support beyond basic bookkeeping.
What types of financial operations problems do you help fix?
We help diagnose and correct accounting backlogs, reconciliation issues, payroll problems, month-end close delays, reporting gaps, workflow inefficiencies, and weaknesses in financial systems and internal controls.
How do I get started?
Start by scheduling a Financial Operations Call. You'll complete a brief intake form first so we can understand your accounting, payroll, reporting, or process concerns before the meeting.
Do you offer bookkeeping training or educational resources?
Yes. Through Quality Service Academy, Gloria provides educational programs in bookkeeping, payroll, and accounting operations for business owners and professionals.