Frequently Asked Questions


We have over 44 years of experience specializing in pencil sharpener repair, rebuilding, refurbishing, and sharpening.


You can contact us via phone or email with your sharpener details, and we will provide a free consultation and quote.


Currently, we accept drop-offs at our Hoboken location but do not offer pickup services.


Absolutely, we specialize in refurbishing old and vintage pencil sharpeners and restore them to like-new condition.


Costs vary based on the model and extent of repair but we provide a detailed estimate before starting any work.


Yes, we can fix sharpeners that are broken, jammed, or not functioning properly.


We repair most models of pencil sharpeners, including both manual and electric versions.


If you are experiencing no start-up, delayed start-ups, or lag in any of our upgrades for home, office, or industrial pencil sharpening machinery, please follow these steps:

  1. Make sure you have power to your unit.

  2. Make sure you are connected to Wi-Fi.

  3. If necessary: restart unit, then disconnect & reconnect Wi-Fi.

  4. Complete all software updates.

If you are still experiencing problems, contact our service center to make an appointment for a consultation.