I'm Kelly, Your Community Operations Manager

I help online communities stay active, organized, and engaged so creators can focus on content and growth.

Growing communities often struggle with:

Unanswered member questions | Declining engagement

Messy onboarding processes | Lack of moderation

That's where I come in!

I provide support tailored for membership programs and creator communities of all sizes. My primary goal is to empower community growth by managing moderation, onboarding, and engagement systems. My services include:

Daily moderation | Onboarding workflows | Engagement strategy

Member support | Analytics reporting | Community moderation plans

Service Packages

Village

Starter for small communities.

  • Daily moderation

  • Responding to questions

  • Approving new members

  • Weekly discussion prompts

Town

Most common package.

  • Daily moderation

  • Onboarding system

  • Engagement posts

  • Monthly community events

  • Analytics reporting

Metropolis

Built for large communities.

  • Moderator coordination

  • Community engagement strategy

  • Events and AMAs

  • Member surveys

  • Retention strategies

What's in My Toolbelt

Let’s discuss how I can support your community!

Schedule a time to connect, ask questions, and explore flexible service packages designed for your needs.