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If your iPhone won’t turn on or is frozen
Hold both side buttons and the power button simultaneously. Your iPhone should start to turn on.
If this doesnt work, try contacting Apple Support for more help.
If you can't update your iPhone
You might be unable to update your iPhone or iPad wirelessly for one of these reasons:
Your device doesn't support the latest iOS
There isn't enough available storage space on your device
The update takes a long time to download
Your device isn't able to reach the update server
The update doesn't complete
What to do:
Identify your device model. Then check whether your device is compatible with the latest update.