Frequently asked questions about Trackball!
Welcome to the FAQ section of Trackball Distribution! Most if not all the questions you need answers to are here.
Frequently Asked Questions
Can independent artists and labels both use your services?
Yes, we cater to both independent artists and record labels, providing tailored distribution solutions to meet different needs.
How long does it take for my music to go live on platforms?
It takes about 2-4 business days to get your releases onto streaming services (not including Spotify ingestion times)
How do I contact Trackball?
You can contact us through email at contact@trackball.cc
How do I receive my earnings from music sales and streams?
You can request a payout from your Trackball dashboard once you have enough royalties to surpass the threshold.
Do you support distribution of all music genres?
Yes, we support distribution across all music genres, welcoming diverse styles and artists.
What rights do I grant to Trackball Distribution when I distribute my music?
You grant us the right to distribute your music on your behalf, but you retain all other rights and ownership of your work.
How secure is my music and personal information with your company?
We prioritize security and use advanced encryption and data protection measures to keep your music and personal information safe.
Can I update or remove my music after it has been distributed?
Yes, you can request updates or removals of your music at any time; however, processing times may vary depending on the platform.
Is there a minimum number of tracks required to start distribution?
No, we do not have a minimum track requirement; whether you have a single or an album, we can distribute your music.