Frequently Asked Questions

Please be aware when ordering the website will redirect you to my blog and website where you will be able to order and pay for your item/s. www.silverknitter.home.blog

All payments will go through PayPal Goods & Services. PayPal accept major credit and debit cards. PayPal is a safe and secure payment site.

We recommend gentle hand washing in cold water and laying flat to dry to maintain the quality of your handknit items.

Yes, we welcome custom design requests for our handknit baby items. Please contact us with your ideas and specifications.

Due to the personalised nature of our products, we do not accept returns or exchanges unless the item is faulty or damaged upon arrival.

You can reach us via our contact form on the website, email us directly, or call during business hours. We look forward to hearing from you!