Refund Policy

Last updated: April 2026

Our goal is to provide a valuable and enriching experience through the Jane Wellness platform.

14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for all first-time subscription payments (both monthly and annual plans). If you are not satisfied with the platform for any reason, you can request a full refund within 14 calendar days of your initial purchase.

This guarantee applies only to your first subscription and cannot be used for renewal payments.

Subscription Renewals
After the initial 14-day period, all subscription fees are non-refundable. You may cancel your subscription at any time to prevent future charges, and you will retain access to the platform until the end of your current paid billing cycle.

How to Request a Refund
To request a refund under our 14-day guarantee, please send an email to janewellnesshelp@gmail.com with your full name, the email address used for your subscription, and the date of purchase.

Refunds will be processed within 5-10 business days and will be credited to the original method of payment.