Policies

Privacy Policy

Effective Date: 21st March 2026

Thank you for visiting our website. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information, including how it may be processed by third-party service providers.

1. Information We Collect

When you use our website’s contact form, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

We only collect this information when you voluntarily provide it to us.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries or requests

  • Communicate with you regarding your message

  • Provide customer support

  • Improve our website and services

We do not use your personal information for unsolicited marketing unless you have explicitly agreed to it.

3. How Your Information Is Processed

Our website is built and hosted using a third-party platform. When you submit the contact form:

  • Your information may be transmitted through and stored on the platform provider’s servers

  • The platform provider may process your data on our behalf to enable form functionality

We only use service providers that are expected to handle your data securely and in accordance with applicable data protection laws.

4. Legal Basis for Processing (UK/EU Users)

If you are located in the UK or European Economic Area (EEA), we process your personal data based on:

  • Your consent (when you submit the contact form)

  • Our legitimate interest in responding to your inquiries

5. Data Sharing

We do not sell, rent, or trade your personal information.

We may share your data with trusted third-party service providers who assist us in operating our website and handling form submissions. These providers act as data processors and are only permitted to process your data in accordance with our instructions.

We may also disclose your information if required to do so by law.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Respond to your inquiry

  • Maintain records of communications

  • Comply with legal obligations

You may request deletion of your data at any time (see Section 8).

7. Data Security

We take appropriate technical and organizational measures to protect your personal information. However, as data is transmitted by a third-party system, we cannot guarantee absolute security.

As Solo (soloist.ai) hosts this site, info you enter on this site is transmitted by them. Any security issues with their servers is entirely out of our control.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw your consent at any time

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience. These do not collect personally identifiable information unless explicitly stated.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

By using our website and submitting your information, you agree to the terms of this Privacy Policy.

Cookie Policy

Cookie Policy

Effective Date: 21st March 2026

This Cookie Policy explains how our website uses cookies and similar technologies when you visit our site.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.

2. Types of Cookies We Use

We use the following types of cookies:

a) Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as:

  • Submitting contact forms

  • Maintaining basic site functionality

  • Protecting against security threats

Without these cookies, the website may not work as intended.

b) Functional and Service-Related Technologies

In addition to essential cookies, our website may rely on third-party platform services (such as our website hosting provider) to process form submissions and operate the site. These services may use cookies or similar technologies to:

  • Ensure forms are delivered correctly

  • Prevent spam or abuse

  • Maintain system performance

3. Third-Party Cookies

Our website is built using a third-party platform. As a result:

  • Cookies or similar technologies may be set by this provider

  • Your data (such as form submissions) may be processed through their systems

These third parties act on our behalf and are expected to handle your data securely and in accordance with applicable data protection laws.

4. How You Can Control Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored

  • Delete cookies

  • Block cookies entirely

Please note that disabling essential cookies may affect the functionality of the website.

5. Legal Basis (UK/EU Users)

For users in the UK and EEA:

  • Essential cookies are used based on our legitimate interest in operating the website

  • Any non-essential cookies (if introduced in the future) will only be used with your consent

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

By continuing to use our website, you acknowledge this Cookie Policy.

Contact Form Acceptable Use Policy

Contact Form Acceptable Use Policy

Effective Date: 21st March 2026

This policy outlines what you can and cannot include when submitting messages through our website contact form.

1. Acceptable Use

You may use our contact form to:

  • Make general inquiries

  • Request information about our services

  • Provide legitimate feedback or suggestions

  • Communicate for business or customer support purposes

All information submitted must be accurate and provided in good faith.

2. Prohibited Content

You must not submit any content that:

a) Illegal or Harmful Content

  • Violates any applicable laws or regulations

  • Promotes illegal activities

  • Contains threats, harassment, or abusive language

b) Offensive or Inappropriate Material

  • Hate speech or discriminatory content

  • Obscene, explicit, or pornographic material

  • Defamatory or misleading statements

c) Spam and Unsolicited Messages

  • Advertising or promotional content not relevant to us

  • Bulk or automated messages

  • Phishing attempts or scams

d) Sensitive or Confidential Information

  • Financial information (e.g., bank details, credit card numbers)

  • Passwords or security credentials

  • Highly sensitive personal data (e.g., health information)

We are not responsible for the security of sensitive information submitted through the contact form.

3. Misuse of the Form

You agree not to:

  • Attempt to disrupt or interfere with the website or its systems

  • Submit malicious code (e.g., viruses, scripts)

  • Impersonate another person or provide false identity information

4. Handling of Messages

We reserve the right to:

  • Ignore or delete messages that violate this policy

  • Block users who repeatedly misuse the contact form

  • Report unlawful activity to relevant authorities if required

5. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page with a revised effective date.

6. Contact

If you have questions about this policy, please contact us at:

By submitting a message through our contact form, you agree to comply with this policy.