Policies
Privacy Policy
Effective Date: 21st March 2026
Thank you for visiting our website. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information, including how it may be processed by third-party service providers.
1. Information We Collect
When you use our website’s contact form, we may collect the following personal information:
Name
Email address
Phone number
We only collect this information when you voluntarily provide it to us.
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries or requests
Communicate with you regarding your message
Provide customer support
Improve our website and services
We do not use your personal information for unsolicited marketing unless you have explicitly agreed to it.
3. How Your Information Is Processed
Our website is built and hosted using a third-party platform. When you submit the contact form:
Your information may be transmitted through and stored on the platform provider’s servers
The platform provider may process your data on our behalf to enable form functionality
We only use service providers that are expected to handle your data securely and in accordance with applicable data protection laws.
4. Legal Basis for Processing (UK/EU Users)
If you are located in the UK or European Economic Area (EEA), we process your personal data based on:
Your consent (when you submit the contact form)
Our legitimate interest in responding to your inquiries
5. Data Sharing
We do not sell, rent, or trade your personal information.
We may share your data with trusted third-party service providers who assist us in operating our website and handling form submissions. These providers act as data processors and are only permitted to process your data in accordance with our instructions.
We may also disclose your information if required to do so by law.
6. Data Retention
We retain your personal information only for as long as necessary to:
Respond to your inquiry
Maintain records of communications
Comply with legal obligations
You may request deletion of your data at any time (see Section 8).
7. Data Security
We take appropriate technical and organizational measures to protect your personal information. However, as data is transmitted by a third-party system, we cannot guarantee absolute security.
As Solo (soloist.ai) hosts this site, info you enter on this site is transmitted by them. Any security issues with their servers is entirely out of our control.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw your consent at any time
To exercise your rights, please contact us using the details below.
9. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience. These do not collect personally identifiable information unless explicitly stated.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
By using our website and submitting your information, you agree to the terms of this Privacy Policy.
Cookie Policy
Cookie Policy
Effective Date: 21st March 2026
This Cookie Policy explains how our website uses cookies and similar technologies when you visit our site.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.
2. Types of Cookies We Use
We use the following types of cookies:
a) Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as:
Submitting contact forms
Maintaining basic site functionality
Protecting against security threats
Without these cookies, the website may not work as intended.
b) Functional and Service-Related Technologies
In addition to essential cookies, our website may rely on third-party platform services (such as our website hosting provider) to process form submissions and operate the site. These services may use cookies or similar technologies to:
Ensure forms are delivered correctly
Prevent spam or abuse
Maintain system performance
3. Third-Party Cookies
Our website is built using a third-party platform. As a result:
Cookies or similar technologies may be set by this provider
Your data (such as form submissions) may be processed through their systems
These third parties act on our behalf and are expected to handle your data securely and in accordance with applicable data protection laws.
4. How You Can Control Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to:
View what cookies are stored
Delete cookies
Block cookies entirely
Please note that disabling essential cookies may affect the functionality of the website.
5. Legal Basis (UK/EU Users)
For users in the UK and EEA:
Essential cookies are used based on our legitimate interest in operating the website
Any non-essential cookies (if introduced in the future) will only be used with your consent
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
By continuing to use our website, you acknowledge this Cookie Policy.
Contact Form Acceptable Use Policy
Contact Form Acceptable Use Policy
Effective Date: 21st March 2026
This policy outlines what you can and cannot include when submitting messages through our website contact form.
1. Acceptable Use
You may use our contact form to:
Make general inquiries
Request information about our services
Provide legitimate feedback or suggestions
Communicate for business or customer support purposes
All information submitted must be accurate and provided in good faith.
2. Prohibited Content
You must not submit any content that:
a) Illegal or Harmful Content
Violates any applicable laws or regulations
Promotes illegal activities
Contains threats, harassment, or abusive language
b) Offensive or Inappropriate Material
Hate speech or discriminatory content
Obscene, explicit, or pornographic material
Defamatory or misleading statements
c) Spam and Unsolicited Messages
Advertising or promotional content not relevant to us
Bulk or automated messages
Phishing attempts or scams
d) Sensitive or Confidential Information
Financial information (e.g., bank details, credit card numbers)
Passwords or security credentials
Highly sensitive personal data (e.g., health information)
We are not responsible for the security of sensitive information submitted through the contact form.
3. Misuse of the Form
You agree not to:
Attempt to disrupt or interfere with the website or its systems
Submit malicious code (e.g., viruses, scripts)
Impersonate another person or provide false identity information
4. Handling of Messages
We reserve the right to:
Ignore or delete messages that violate this policy
Block users who repeatedly misuse the contact form
Report unlawful activity to relevant authorities if required
5. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page with a revised effective date.
6. Contact
If you have questions about this policy, please contact us at:
By submitting a message through our contact form, you agree to comply with this policy.