Terms & Conditions

Last Updated: 1st Jan 2026

Welcome to the SurePath Financial Claims website ("Website"). By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our Website.

1. About Us

SurePath Financial Claims provides information relating to consumer financial claims and claims support services. Information provided on this Website is for general guidance only and should not be considered legal or financial advice.

2. Use of This Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.

You must not:

• Attempt to gain unauthorised access to the Website or its systems.

• Introduce viruses, malware, or other harmful software.

• Copy, reproduce or distribute Website content without our written permission.

• Use the Website in any way that breaches applicable laws or regulations.

3. No Guarantee of Success

Every financial claim is unique and assessed on its own individual merits.

Submitting an enquiry through our Website or engaging our services does not guarantee:

• That your claim will be accepted.

• That compensation will be awarded.

• Any specific financial outcome.

• A particular timescale for completion.

Any assessment provided is based upon the information available at the time.

4. Information You Provide

You confirm that any information submitted to us is accurate and complete to the best of your knowledge.

Providing false, misleading or incomplete information may affect our ability to assess or progress your enquiry.

5. Our Services

Where you instruct SurePath Financial Claims to provide services, separate service documentation or a Client Agreement may be issued setting out:

• The scope of our services.

• Any applicable fees.

• Your rights and obligations.

• Cancellation rights where applicable.

• The terms governing your engagement with us.

Those documents will take precedence over these Website Terms where applicable.

6. Intellectual Property

All content published on this Website, including text, logos, graphics, branding, designs and other materials, remains the property of SurePath Financial Claims unless otherwise stated.

You may view and print content for personal, non-commercial use only.

7. Third-Party Websites

Our Website may include links to third-party websites for your convenience.

We are not responsible for:

• Their content.

• Their privacy practices.

• Their availability.

• Any products or services they provide.

Accessing third-party websites is entirely at your own risk.

8. Limitation of Liability

While we aim to keep the information on this Website accurate and up to date, we make no warranties or representations regarding its completeness or accuracy.

To the fullest extent permitted by law, SurePath Financial Claims shall not be liable for any loss or damage arising from:

• Reliance upon Website content.

• Website interruptions or technical issues.

• Viruses or malicious software.

• Indirect or consequential losses.

Nothing within these Terms excludes liability that cannot legally be excluded under applicable law.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

10. Cookies

This Website may use cookies to improve functionality, analyse Website performance and enhance user experience. By continuing to use the Website, you consent to the use of cookies in accordance with our Cookie Policy.

11. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Any updates will be published on this page and will take effect immediately upon publication unless otherwise stated.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact SurePath Financial Claims using the contact details provided on our Website.